Privacy Policy

Last Updated: June 2026
 
Introduction
KnowHow Experts is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products or services, download resources, subscribe to our mailing list, or contact us.
 
Who We Are
KnowHow Experts provides coaching, consultancy, training, digital products, educational content, and related resources.
Contact Details
Email: nicolle@khexperts.com
Telephone: +44 7780 462941
 
Information We Collect
We may collect the following information:

1. Name

2. Email address

3. Telephone number

4. Billing and payment information

5. Information submitted through contact forms

6. Information provided when downloading free resources

7. Information provided when subscribing to newsletters or updates

8. Website usage data collected through cookies and analytics tools
    

How We Use Your Information
We use your information to:

1. Deliver products and services

2. Process payments

3. Respond to enquiries

4. Provide customer support

5. Send newsletters, updates, offers, and marketing communications

6. Improve our website, products, and services

7. Comply with legal obligations
    

Marketing Communications
By submitting your email address through our website, including when downloading free resources, completing enquiry forms, purchasing products, booking services, or subscribing to updates, you agree that KnowHow Experts may contact you with relevant information, updates, promotions, educational content, and offers related to our services.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
We will never sell your personal information to third parties.

Payment Information
Payments are processed through secure third-party payment providers. We do not store your full payment card details.

Cookies
Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and improve our services.
You can manage cookie preferences through your browser settings.

Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who help us operate our business, including:

1. Website hosting providers

2. Email marketing providers

3. Payment processors

4. Analytics providers

These providers are required to keep your information secure and confidential.

Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Your Rights
You may have the right to:

1. Access your personal information

2. Correct inaccurate information

3. Request deletion of your information

4. Withdraw consent for marketing communications

5. Restrict processing of your information

6. Request a copy of your personal data

To exercise any of these rights, please contact us using the details below.

Security
We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Email: nicolle@khexperts.com
Telephone: +44 7780 462941